State Farm® Insurance Agent Jason Ryan
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marie Rhines
October 9, 2024
"We've always had great experience with State Farm. I love that the office is 5 minutes down the road. Everyone in the office is always so pleasant whether it be a claim for our home, a claim for our vehicles for an accident or just a tow home! Thank you State Farm!"
Dominique Dockery
October 9, 2024
"Shannan provided me with a great experience."
Aaron Frees
October 8, 2024
"Had to use my roadside assistance for a tow to a garage. Great experience using the request in the app."
josh easton
October 8, 2024
"Very happy with the services I have used. Also, I am very happy with the communication they provide"
Theresa Evans
October 7, 2024
"Amanda Rusin was a big help getting what I needed to take care of done!"
"Thank you Theresa for your review. Amanda is our agency manager and she does a great job at taking care of our customers. Glad she was able to help you out!"
Mr. Darrell G. Evans Sr.
September 11, 2024
"Thanks for being there for me like a good neighbor stay blessed"
"Your are welcome Mr. Evans, it is always great to help you out!"
Lynn Zimmerman
September 10, 2024
"Great customer service"
"Thank you Lynn, it is always a pleasure to work with you!"
Erica
August 22, 2024
"Shannon was great."
"Thank you Erica, Shannan is a great part of our team and awesome at helping our customers. Welcome to our agency!!"
Stacy Rainbolt
August 19, 2024
"Matt Cook is WAY above average as an insurance agent. The highest quality customer service with the lowest rates in town. I'm so unbelievably grateful for the huge amount he saved me, it took no time at all. I highly recommend Matt Cook with State Farm. P.S. Thank You for your service Matt!"
"Thank you Stacy for the kind comments about our office and about Matt. We pride ourselves on making sure that our customers understand what insurance they are getting and how it protects them!"
Jeanie Mullins
August 15, 2024
"Great rates, and very helpful."
"Thank you Jeanie, we are so happy to have been able to save you money and get you some great coverage!"
Erica Igel
August 14, 2024
"Had a great experience working with Matt Cook. He was able to provide multiple quotes to assist with my decision to switch insurance/buy a new vehicle. The process was simple and efficient. Call Matt if you’re looking for fantastic customer service!"
"Welcome to our Muskegon agency Erica! We are excited to be working with you and glad you got to work with Matt on our team!"
Shane' Durga
July 31, 2024
"Jason and his staff are great! I’ve been working with them for many years. Very knowledgeable and helpful. I definitely recommend this agency."
"Thank you so much! We appreciate you as a customer and being a part of our agency family for so long!"
Kayla Walton
July 11, 2024
"Seriously have the best staff. I have had them as my insurance agents for years! 10 outta 10 would recommend!"
"Hi Kayla, thank you so much for your review and your continued support of our small business. We apprecaite you!"
Steve Bowne
June 24, 2024
"Amanda Rusin has provided us fantastic service. Not only responding to our questions with answers but promptly and making sure we have the right coverage that is right for us and our family. Thank you Amanda!"
"Thank you Steve, Amanda is great at taking care of our customers! We appreciate your business and your kind words."
Heather Larson
May 15, 2024
"I want to thank Rachael with State Farm and just wanna say they saved me a ton on insurance. About 2500$ to be exact. I would highly recommend them if you are trying to save money on your car insurance."
"Thank you Heather, Rachael is great at going through what you really need for your insurance and finding the right balance between coverage and cost!"
MR.ReepeR DeCheney
May 2, 2024
"Switching my insurance to this office went smoothly and I'm happy to be saving money. Amanda has been very helpful!"
"Glad we could help you out with understanding your insurance and svaing some money!"
Chris Jensen
April 30, 2024
"Worst agent I've ever had hands down. Was over charged by his office when he was out of the office. For 3 weeks he kept promising to resolve it and call me back thru his staff.. spoke with him ONCE he said "lemme make a call and i will call you back within 15 min". The next week after still not hearing from him i went to a different agency. Avoid at all costs he has zero integrity. Edit, of course im not "insured with your office" why would i stay to be treated so poorly, cant you read either? It clearly states i went elsewhere after being lied to repeatedly and over charged by your office . No i won't email you, i have seen where you pulled this same act with people on facebook. You earned this review, own it. Next time learn to do your job and respond when you say you will.. next you will pretend your staff didnt over charge me from the quote and you didnt fail to follow up..."
"Hi Chris, we don't have anyone under your name with insurance with our office, could it be under a different name. Any State Farm office does not have the ability to overcharge you, our corporate office sets all the pricing and does the billing. I would like to address your concerns, but I can't seem to find any information. Could you plesase email me, jason@insuremuskegon.com and I will dig into this? Thank you and I do apologize for the issues you have had."
Nick Provatas
April 26, 2024
"As I do every few years it was time for me to shop around for auto and home insurance. I decided to switch to State Farm as my overall premiums came in slightly cheaper than my previous insurance company, but with much better coverage. Amanda who worked with me to get my quote was great to work with."
"Thank you Nick, we appreciate the shot out and glad we were able to get you coverage that was more what you needed! "
Marty Gravelyn
April 22, 2024
"Our vehicle recently broke down during a family vacation. I was able to get a tow truck on the way quickly using the State Farm App, and the driver contacted us directly with updates on his arrival time. The communication was fantastic, and it was so convenient to go to the app to get us off the road to a safe place where our vehicle could be repaired. Thank you so much!"
"Thank you Marty, nobody cares too much about their insurance until they need it and I love to hear stories of when one of our customers needed it and it was right there for them! We like to make sure our customers have everything they might need up front, so when they get in a situation like you guys were, it is an easy process! We appreciate your business!"
Bob Hornof
March 28, 2024
"What can you say. Insurance is one of those things you don't think about until you need it.well my luck I needed it twice this month.and Jason and his office were on it.truck breaks down.roadside called.kept me informed of the eta of the wrecker. Not just once either.called and made sure it got home safe.then this week my wife gets hit by a distracted driver.and have kept me informed of the whole process.2 days already picked up and at the Appraiser lot .daily texts.of the process. Highly recommend Jason Ryan .his crew and state farm"
"Thank you Bob, we are always happy to help make your insurance work for you when you need it!"
Brett Brock
March 28, 2024
"Good customer service, but I wish my rates were back to what they used to be, especially since I don't have any accidents or tickets"
"Thank you Brett! We are always happy to be able to help out our customers!"
Andrea
March 27, 2024
"Amanda Rusin has been very helpful explaining the details and options for home and car insurance. In the midst of these email conversations my windshield cracked and Amanda connected me immediately to my local Safelite shop for immediate repair which was covered 100% with no out of pocket expense."
"Thank you Andrea, we are happy to have helped you and great to know that you got the right coverage for you from Amanda and it worked perfectly!"
David Hayes
March 14, 2024
"Just moved to Michigan from Texas. Matt was able to transfer my insurance in no time at all!! Matt was very friendly and knowledgeable!! Don't hesitate to call them!!!"
"Thank you David for giving us a chance to earn your business! Matt is great at explaining all the coverages as Michigan is so much different than most other states. Welcome to the Mitten!"
marian kelsey
March 6, 2024
"Quick roadside service. Only took about 20 minutes to arrive and unlock my car."
"Thank you Marian, we appreciate you!!"
Samantha Heskett
March 6, 2024
"Jason and his team work hard to make sure your policy is everything you need, wonderful customer service and always very quick to answer any questions or concerns! Highly recommend!"
"Thank you Samantha, we appreciate you and are always here to help!"